Everything You Love, All in One Place.

1. Information We Collect

We may collect information such as your name, delivery address, phone number, email address, and order details when you place an order or contact us.

2. How We Use Your Information

We use your information to process orders, arrange delivery, provide customer support, and communicate with you about your purchases.

3. Order Information

We may retain order details to manage your purchases, returns, exchanges, customer-service requests, and related records.

4. Cash on Delivery

We currently accept Cash on Delivery (COD) only. We do not collect or store credit card, debit card, UPI, or other online payment details through this website.

5. Cookies

Our website may use cookies or similar technologies to improve functionality, remember preferences, and understand how visitors interact with the website.

6. Data Protection

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

7. Sharing of Information

We may share necessary information with trusted service providers, such as delivery partners, when required to fulfill your order or provide requested services.

8. Marketing Communications

If you subscribe to our communications, we may send you updates, offers, or other information. You can unsubscribe from promotional communications at any time.

9. Your Privacy Choices

You may contact us regarding your personal information or request appropriate corrections where applicable.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review the policy periodically.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Acceptance of Terms

By accessing or using the Royal Shopping Avenue Store website, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use the website.

2. Use of Website

You agree to use this website only for lawful purposes and in a way that does not interfere with the website, its services, or other users.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate. However, minor variations in product appearance or availability may occur.

4. Pricing

Product prices displayed on the website are subject to change without prior notice. We reserve the right to correct pricing or listing errors when necessary.

5. Orders

Placing an order does not guarantee acceptance. We reserve the right to cancel or decline an order in cases such as product unavailability, incorrect information, or suspected fraudulent activity.

6. Payment Method

We currently accept Cash on Delivery (COD) only. Customers are required to make payment when the order is delivered. Online payment methods are not currently available.

7. Delivery

Orders are generally delivered within 7–14 business days. Delivery times may vary depending on the destination, courier service, weather, or other circumstances beyond our control.

8. Returns & Refunds

Eligible products may be returned within the applicable return period if they are damaged, defective, or incorrect. Customers may be asked to provide the order details and supporting photographs.

9. Intellectual Property

All website content, including text, graphics, logos, images, designs, and other materials, belongs to Royal Shopping Avenue Store or its respective content providers and may not be copied or used without permission.

10. Changes to Terms

Royal Shopping Avenue Store may update these Terms & Conditions from time to time. Continued use of the website after changes are posted means you acknowledge the updated terms.

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. Return Period

We accept eligible returns within 7–14 days of delivery. Requests received after this period may not be accepted.

2. Eligible Products

Products must be unused, unopened where applicable, and returned in their original condition with the original packaging.

3. Damaged Products

If your order arrives damaged, please contact us as soon as possible after delivery and provide your order details and clear photographs of the damaged item and packaging.

4. Defective Products

If an item is defective or does not function as described, contact our support team with your order information so we can review the issue.

5. Incorrect Items

If you receive an incorrect product, please notify us with your order ID and photographs of the received item. We will review the request and provide the appropriate resolution.

6. Return Condition

Returned products should include the original packaging, accessories, labels, and other items supplied with the order, where applicable.

7. Non-Returnable Items

Certain products may not be eligible for return due to hygiene, safety, personalization, or other applicable restrictions. Such exclusions will be communicated where applicable.

8. Return Shipping

Return shipping arrangements may vary depending on the reason for the return. Our support team will provide instructions after reviewing your return request.

9. Refunds

Since we currently accept Cash on Delivery (COD) only, refunds for approved returns will be arranged using an appropriate refund method agreed upon with the customer.

10. Return Approval

All return requests are subject to review and approval. Once the returned product has been received and inspected, we will inform you about the approved resolution.

To request a return, please contact our support team with your order ID and relevant details within the applicable return period.